Welcome to DŽO These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using any part of our platform, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access our website or use our services.

1. Overview

 DŽO is an Australian brand specializing in made-to-order handmade pieces and offering ready-to-wear items. Our products are crafted with care and precision, ensuring a unique and personalized experience for our clients. By using our website or services, you engage in our "Service" and agree to comply with these Terms.

2. Registration

To access certain features of our Service, you may be required to register for an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

3. Made-to-Order and Ready-to-Wear

Our made-to-order pieces are handcrafted with attention to detail, ensuring a unique creation tailored to your specifications. Ready-to-wear items are also available for those seeking immediate style gratification. Please review product descriptions and sizing information carefully before placing an order.

4. Email and SMS Promotions

By signing up for email and SMS promotions, you consent to receive promotional messages from [Your Brand Name]. You can unsubscribe from these communications at any time by following the instructions provided in the messages.

5. Privacy Policy

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

6. Order Confirmation and Production Times

Upon placing an order, you will receive an order confirmation via email. Made-to-order items have specified production times, and ready-to-wear items typically ship within a specific timeframe. Delays may occur due to unforeseen circumstances, and we will communicate any changes to you promptly. For any further questions, please feel free to reach out: hello@dzo.com.au

7. Returns and Exchanges

Please refer to our Returns Policy for information on returns and exchanges. We strive to ensure your satisfaction, and our policies are designed to provide a seamless experience.

8. Intellectual Property

All content on our website, including images, designs, and text, is the intellectual property of DŽO and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

DŽO shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.

10. Amendments to Terms

DŽO reserves the right to update, change, or replace any part of these Terms at its discretion. Changes will be effective upon posting. Your continued use of our Service after any changes constitute acceptance of those changes.

11. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts in Australia.

Contact Information

For any questions regarding these Terms of Service, please contact us at hello@dzo.com.au

Thank you for choosing DŽO! We appreciate your trust in our handmade creations and look forward to providing you with exceptional service.